Relationship

/Relationship

HOW TO DEAL WITH AN EMOTIONALLY SICK PARENT

I didn’t ask myself ‘Is she emotionally sick?’ I was eight years old and like many other kids, I just wanted to go play outside and make sure I had a clean pair of pants to wear to go to school the next day. Plus, what does ‘emotionally’ even mean to a kid?   I didn’t even ask if she was sick. I mean, she looked fine on the surface.  She could walk and talk, though she said and did things that even I found strange by moments. Like that time she put my hands on her tummy and told me she had a baby inside. She said she was the Virgin Mary and she was going to give birth to the child of Jesus Christ. As strange as she sounded and behaved at times, my mother was not running a fever or having a drippy nose.   When I

HOW TO GET YOUR CUSTOMER TO KNOW YOU, LIKE YOU, AND TRUST YOU 

When Levy* (fictitious name) came to see me, he quietly walked into the room. He chose a seat far away from me. He sat in the chair, his back straight, his hands firmly crossed in front of him. When I asked him how he was, he answered, “Good.” Asked if he would like a warm cup of tea, he said “no” then he quickly glanced at his watch as if he suddenly had an appointment somewhere else. Taking in Levy’s behaviours, I knew what I needed to do to make him feel I am trustworthy of having him as a client.   Through my talking with him, I found out his father criticized him a lot, often telling him he wasn’t good enough. He said his family was very much money-oriented, with success determined on how much money each member made and saved. Laughing nervously, he said the bigger the

WHAT YOU CAN LEARN FROM AMAZON ABOUT SUCCESSFUL SELLING

I am in Hong Kong and have just been invited to attend Swiss Bank’s annual gala. I immediately start panicking. ‘What am I going to wear?’ I keep asking myself. It was my first time attending such an event in Asia and I, like you, love to make a great first impression.   I call my best friend Ping Yin for advice. She says, ‘I don’t know... What will the other women there be wearing?’  I find her answer unhelpful. How do I know what they are going to be wearing that night?   At the first chanceI get, I ask my (then) husband, ‘What do you think I should I wear to go to the gala?’  and he tells me to go shop around. Not helpful either.   Have you ever been in a situation where you didn’t get the help you needed?   I decide to go shopping

HOW TO DEVELOP A HEALTHIER RELATIONSHIP WITH YOUR TEENAGER

“Do you wanna know why I am the way I am?” My fifteen year old daughter screamed at me one evening. Frozen on the spot, mouth open, I was unsure if I really wanted to hear her answer. Somewhere in my head, I believed she was ‘just’ another angry teenager who was about to unleash her wrath one more time.   Tears rolling down her face, she wiped them swiftly with the back of her hand. “I’m the way I am because of you! You’re such a hypocrite! You pretend you care, but you don’t! Want me to prove it to you again? What did I just say before what I just said?”   She had me again and she knew it. I went deeper inside my head to remember what she had just said prior to her rant, and my mind drew a blank. I looked at her, moving

HOW TO RAISE CHILDREN WITH INTEGRITY

When Sally* came to see me, she was finding herself in quite the pickle jam. Her relationship with her husband was at such a level that she had jumped the fence and committed adultery. She said she felt horrible about what she had just done. She told me adultery felt yucky to her and that she never wanted to put herself in that situation again. She made it clear to me she needed my coaching assistance because she wanted to be able to live with herself again. Listening to her, I saw how Sally seemed like a decent person who wanted to live in integrity.   Through my talking with her, I found out her relationship with her life partner had been deteriorating for years. She said that when she wanted to talk to him about their relationship, he either got angry saying it was ‘all’ her fault or he

WHY KNOWING EXACTLY WHAT YOUR CUSTOMER NEEDS PREVENTS MORE CLOSED SALES

Think of a time when someone you know had a birthday fast approaching and they knew in their heart and mind what they wanted to receive as a gift. Ever been in that situation?   They had thought about it long and hard. They knew in their heart they wanted that gift more than anything else. Apparently, they were this clear. Sometimes, such is the case for us, right?   One day, like many of us do, they walk up to their loved one and say with sparkling eyes, “I know what I want for my birthday.”   Perhaps preoccupied with other things, their loved one casually replies, “Oh! You do? Great! What is it?”   Taking a deep breath, this person affirms with conviction, “I want …” and, like perhaps you and me, awaits for reciprocity in kind.   Now imagine this person’s surprise when their counterpart utters, “No,

HOW TO TELL BETWEEN SADNESS AND DEPRESSION

  I was sitting under a tree. It was early morning and the area was deserted at this time of day. It suited me just fine, this isolation, because I now felt safe enough to let tears run down my cheeks. I was feeling sad inside and this so-called sadness seemed to have swallowed my entire life. Touching a tree root with my left hand, I begged it to help me move forward, to give me energy, for I felt tired, wary, drained.   This tree where I hid from the world was located in a kids’ park of all places. To my left were swings with sky blue seats. In front of me were earth brown curvy slides. To my right was this kind of roped knitted dome where little ones exercised their climbing skills.   A little boy accompanied by an adult comes running into the park. He

WHY KNOWING EXACTLY WHAT YOUR CUSTOMER NEEDS IS KILLING YOUR SALES

When Jack* came to see me, I noticed right away how super groomed he was. His beard was trimmed impeccably. His light blue shirt, fitting and ironed crisp, was tightly hugging muscles that must have spent a lot of time at the gym working out. Even his nails were nicely buffed and trimmed. Asking him how I may serve him, he said he knew what he wanted and what he had to do to get it. If such was indeed the case, why seek my assistance?   Through my talking with him, I found out Jack was a district manager catering to quite a few well-known franchised establishments throughout his city and beyond. Part of his job was to ensure uniformity of products and services under a specific brand. He said the hours were long, but the pay was really good. So, what was the problem?   Jack confessed he

THREE WAYS IGNORING YOUR CREATIVITY IS BLOCKING YOUR DREAM JOB

When Joy* came to see me, she was dressed in black from head to toe, not because she found that colour trendy, but because, as she said, she thought it camouflaged her body fat. Looking at the ground as she said these words, she retreated deeply into her seat. This behaviour of hers told me a lot about Joy, how her life seemed to lack the vibrant colours of creativity.    Through my talking with her, I found out she did not like her job and wanted a new position because she felt unseen and unheard by upper management. When she wrote her boss yet another memo about an ongoing problem in her division, she claimed her words landed on deaf ears. Ever been in that situation?   When I asked her if she had provided her boss with a viable solution to this ongoing problem, she quietly said no,

HOW TO OVERCOME MONEY CHASING SYNDROME TO FIND TRUE HAPPINESS

When Cassie* came to see me, she said money was practically everything to her and money was driving her crazy.    Through my talking with her, I found out she mostly determined the importance of people based on the money they made, the financial savings they had, event the type of food they ordered in restaurants. Defensively, she added she also paid a close watch to her own bank account. When hungry for her favourite food in a restaurant, if the price was not right according to her (meaning, the item could be found cheaper elsewhere), she refrained from ordering it, choosing instead to deprive herself of happiness from eating her favourite dish.   Have you ever been in a situation where you deprived yourself of happiness?     Though she and her life partner were professionals who made good salaries, she dressed simply, barely any make-up or jewelry on,